Course curriculum

    1. Welcome to the Course!

    2. What you will Experience and Create Through This Course

    3. Meet the Instructors!

    4. [To-do] Download Adobe Acrobat Reader Software

    5. Download Your Workbook

    6. Want to Learn on the Go?

    7. Let Others Know You are Improving Your Skills!

    8. Invite a Friend!

    1. Section Intro: What is Training and Professional Development?

    2. What is Customer Education?

    3. What is a Trainer?

    4. Hosting Training Sessions

    5. From Teaching to Training

    1. Section Intro: The Training Process

    2. Overview of ADDIE

    3. A Vision for Your Training

    1. Section Intro: Analyze

    2. Talking to Customers

    3. Analyzing Feedback and Data

    4. Learning about New Products

    5. Building Rapport and Trust

    6. First 7 Days of the Course!

    1. Section Into: Development

    2. Understanding the Components of an ILT/VILT

    3. Virtual Presentation Tools

    4. Integrate Engagement Tools

    5. Presentation Planning

    1. Section Inro: Implementation

    2. Public Speaking

    3. What to Include in the Training

    4. Handling the Unexpected

    5. Preparing for Recording

About this course

  • $597.00
  • 59 lessons
  • 7.5 hours of video content

Discover your potential, starting today