Course curriculum

    1. Welcome to the Course!

    2. What you will Experience and Create Through This Course

    3. Meet the Instructors!

    4. [To-do] Download Adobe Acrobat Reader Software

    5. Download Your Workbook

    6. Want to Learn on the Go?

    7. Your Cohort Experience

    8. Let Others Know You are Improving Your Skills!

    9. Invite a Friend!

    1. Section Intro: What is Training and Professional Development?

    2. What is Customer Education?

    3. What is a Trainer?

    4. Hosting Training Sessions

    5. From Teaching to Training

    6. Let us Know What You Think about Section 2: What is Training and Professional Development?

    1. Section Intro: The Training Process

    2. Overview of ADDIE

    3. A Vision for Your Training

    4. Let us Know What You Think about Section 3: The Training Process

    1. Section Intro: Analyze

    2. Talking to Customers

    3. Analyzing Feedback and Data

    4. Learning about New Products

    5. Building Rapport and Trust

    6. First 7 Days of the Course!

    7. Let us Know What You Think about Section 4: Analyze

    1. Section Into: Develpment

    2. Understanding the Components of an ILT/VILT

    3. Virtual Presentation Tools

    4. Integrate Engagement Tools

    5. Presentation Planning

    6. Let us Know What you Think about Section 5: Development

    1. Section Inro: Implementation

    2. Public Speaking

    3. What to Include in the Training

    4. Handing the Unexpected

    5. Preparing for Recording

    6. Let us Know What you Think about Section 6: Implementation

About this course

  • $597.00
  • 69 lessons
  • 7.5 hours of video content

Discover your potential, starting today