Get ready to open your future to a ton of exciting work opportunities! By the end of this course, you will have the knowledge, skills, resume, cover letter, connections and certification to work remotely, on-site, or hybrid for an edtech company or other corporation.
Maybe you have the same concerns a lot of transitioning teachers have.
You’re treated with respect by management, colleagues, and customers
Your knowledge of school systems and their key players is valued and utilized - you are an expert
Work-life balance is actually encouraged and professional boundaries are in place
You are able to exponentially increase the number of lives you impact each school year (and yes, you can watch your salary go up too)
Imagine landing a new position that allows you to use the expert skills you’ve cultivated in the classroom without worrying about behavior problems, grading, working waaaay over 40 hours a week, spending your own personal money on supplies, or wondering when you’ll be able to use the restroom!
Step-by-step video instruction from former teachers who are now Customer Success experts to help you understand the role fully
Activities to help you gain and the skills you need to confidently work in this role
Done-for-you, optimized, and personally customizable resume template to help you successfully land this role
Pre-built and personally customizable cover letter template to help you communicate your skills and expertise as an educator in a way that appeals to hiring managers
LinkedIn instruction, templates, and examples to help you put your best foot forward and connect effectively with companies hiring for this role
Interview preparation resources so that you can approach the interview confidently and ace it
Salary insights to help you know what you can earn in this role and how to navigate the salary conversation when you are offered a position
Not at all. This course will help you land a job at an education company, a corporate company, or as a freelancer supporting education companies, corporate companies, or both. You’ll learn the information, gain the skills, and get the resources to land a job at an education or non-education company. Some scenarios and skill development activities in this course will simply be based on customer success scenarios from education companies. The skills that you will gain are relevant to customer success at any company.
While this course will familiarize you with many roles related to Customer Success, like training, implementation specialist, project manager, engagement manager, account manager, customer support, professional services consultant, support specialist and more, this course will especially help you land a role as a Customer Success Specialist or Customer Success Manager. Some companies who hire for these roles are Pearson, Newsela, Nearpod, Curriculum Associates, Canvas by Instructure, companies outside of EdTech like Spotify and Netflix, and many, many more.
This course is taught by former teachers who have worked at a variety of education and corporate companies in Customer Success roles. Some of those companies include Canvas by Instructure, Formative, Curriculum Associates, Ellevation, Kuali, corporate healthcare companies, tech companies, and more. The main instructor for this course will be the incredible Shannon Resare.
Yes, upon completing this course, you will receive a Customer Success Certificate that you can include on your resume, LinkedIn Profile, etc.
As teachers, we know the importance of being able to access a “teacher” when needed. Along with having access to the course, all enrollees receive one month of access to our exclusive support area (the Teacher Transition Membership) where you can join our coaches and instructors us on live calls weekly as well as access our private Teacher Transition community and post your questions anytime. If you would like additional time in the membership for further support you have the option of continuing that.
Yep! This course will not only show you where and how to find Customer Success job opportunities, but it will also help you gain the skills you will use on the job and will teach you how to decipher and understand Customer Success job descriptions.
Yes! This course provides resume and cover letter templates that are already written for you to make applying for Customer Success positions a breeze. All you have to do is tweak them to make them your own and tailor them to fit job descriptions
Absolutely! You’ll learn about the kinds of questions that are asked in interviews for this role as well as how to effectively answer and respond to those questions. You’ll also be provided with templates and training to help you with crafting your own responses as needed. You will hear from career experts and former teachers who have made the transition to Customer Success roles.
Your progress is guaranteed through this course. If you have not learned anything or gained any new skills or resources after completing the course, simply submit your completed coursework for a full refund within 30 days of your purchase.
And we've got the right people to help you learn.
